Technology making more face-to-face time for caseworkers

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GRAND JUNCTION, Colo. (KKCO/KJCT)-- Caseworkers in Mesa County will get a helping hand, thanks to technology.

The Health and Human Services Department is buying a new filing system, known as Traverse. It lets caseworkers access thousands of files from an iPad. Normally, caseworkers have to file paperwork at the office.

The system also uses artificial intelligence to find patterns and themes in kids and families CPS is working with.

"This software will be able to make our work more efficient, which then allows us to spend more time face-to-face with families and the children we serve," said Kari Daggett, the director of Child Welfare for the Mesa County Dept. of Human Services.

Human Services said the new system costs nearly $450,000. Most of the cost will be paid for by the state. About $90,000 of that total cost will come from Mesa County's share of state funds for child welfare.



 
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